TOGETHERFOREVER PORTRAITS POLICY AND INSTRUCTIONS

 

 
SHIPPING POLICY:
 
All shipments are sent via UPS ground at one low price. Shipments are usually received within two to three weeks from time order is placed. 
 
 
REFUND POLICY:
 
TogetherForever is committed to delivering quality products and your satisfaction is 100% GUARANTEED! If for any reason you are not completely satisfied with your purchase you may return it within 72 HOURS of receipt and receive a free replacement or a full refund  for the price of the product. Shipping charges will not be refunded.   To return your item(s) please pack them in the original box and include a copy of your completed Order Form or receipt. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Refund. We strongly encourage you to return your item via a trackable method. Returns must be accompanied by original Certificate of Authenticity.
 
 
PRIVACY POLICY:
 
At TogetherForever, your privacy is of utmost importance to us. We do not share your information with any third party, and no credit card information is stored in our database. 

 

MAILING YOUR PHOTOGRAPH:
 
If you do not have a digital photograph that you can upload with your order, you can simply send it to us under separate cover to: TogetherForever Portraits, 129 N.W. 13th Street, Ste. D27, Boca Raton, Florida, 33432. Make sure to include a copy of your paid receipt and order, along with the photograph, to insure it coincides with our records .
 
MAILING YOUR CHECK:
 
If you would rather pay by personal check, you may do so by mailing in your order along with the check made out to TogetherForever, LLC. , 129 N.W. 13th Street, Ste. D27, Boca Raton, Florida, 33432 and the photograph to be used. Processing of order will commence upon clearing of funds.
 
 
PHOTOGRAPHIC QUALITY:
 
At TogetherForever, we take pride in the quality of our Portraits, and it all starts with a high quality photograph. It is important that you send us a photograph that is of high resolution and clarity, and large enough facial imaging to insure the best results. (example: 4"x6" or 5"x7")
 
QUESTIONS OR COMMENTS:
 
The staff at TogetherForever is available to answer any of your questions. Please do not hesitate to call Monday – Friday, 9:00 A.M. to 5:00 P.M., EST.   1-561-948-0777.

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